Yeah, it’s a sensational headline that’ll get washed away with all the other stuff happening. Here’s the thing.
In the State of CA, until there is a Trustee Sale, the homeowner has the rights to the property. After the foreclosure process, then and only then, can a bank order the locks changed.
WAMU made a mistake this morning and had the locks changed on a property we’re working on a short sale for. The owner, a single mother of three small kids, came home to find out the locks were changed.
WAMU’s response when I called telling them they made a mistake? "We’ll mail her the keys…"
Not good enough. I forced the issue and now they are trying to put the locksmith in touch with the Listing Agent. Meanwhile, the homeowner is sitting somewhere in a lawyers office.
Honestly, this stuff drains the life out of me.
This post brought to you courtesy of Mike Mueller.
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